Terms of Service

Last updated: 26 September 2026

These terms apply to purchases from Ecloria Jewels through ecloriajewels.com. Please read them with our Shipping Policy, Returns and Refunds Policy and Privacy Policy. Nothing in these terms removes consumer rights protected by applicable law.

Products and pricing

We sell fashion jewellery including earrings and necklaces. Product pages display the available style, current price and any relevant product details. We aim to describe and photograph items accurately; screen colours and photography lighting can affect their appearance. Prices are shown in Indian rupees unless clearly indicated otherwise. Applicable shipping costs and other charges are displayed before you confirm an order. Promotions are governed by the terms shown with each offer.

Orders and fulfilment

When ordering, provide accurate contact, delivery and payment information. An automated order acknowledgment is not a guarantee that a product is available. If we cannot fulfil an accepted order, we will contact you and arrange the appropriate remedy or refund for any payment received. Available shipping destinations and payment methods depend on checkout eligibility.

Returns, cancellations and delivery

Read our Shipping Policy for delivery details and our Returns and Refunds Policy for return requests, cancellations, damaged or incorrect goods and refunds. We honour remedies required by applicable consumer law.

Website content and responsible use

Please use the website lawfully and do not interfere with its security or operation. Unless otherwise indicated, Ecloria Jewels branding, product photos and website content belong to Ecloria Jewels or their respective owners and must not be reused commercially without permission, except where permitted by law.

Privacy and third-party services

Personal information is handled as explained in our Privacy Policy. Payment, hosting and courier services may be provided by third parties subject to their applicable terms.

Contact and complaints

For questions or complaints about an order, contact ecloriajewels@gmail.com or use our Contact page. Include the order number where available. We will review your request and communicate the available next steps.